Desk.com Mobile iOS App
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Desk.com Mobile, our native iPhone/iPad application, is available in the iTunes App Store! This version of the mobile app utilizes the Next Generation Agent UI. Refer to this article for feature updates and other important information.
Looking for the Desk.com Android app? We've got you covered!
Get the App
Desk.com's native iPhone/iPad application, Desk.com Mobile, is available in the iTunes App Store.
Use the App
- After launching the app, you will be prompted to enter your Desk.com URL, e.g., support.yoursite.com.
- Enter your credentials. If you are prompted to "Grant access," check the box and tap OK.
Push notifications for iOSYou can configure which push notifications (if any) you would like through the mobile app.
- From the Case Filters panel in the mobile app, go to the global navigation menu, then click Settings.
- From the Settings menu, select which notifications you would like to receive such as New Case, Case assigned to me etc. When you're done, simply click the X to save your settings.
Note: Using a custom domain with Desk mobile requires an SSL cert.