Tab-Based Email Widget with Article Suggestions

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The Desk.com email widget is highly customizable both in terms of styling and functionality. Here at Desk, we wanted to make our widget match our brand. We also wanted it to be tab-based rather than button based. Our third objective was to suggest relevant articles as our users typed in their question — just in case one of our articles might answer their question right away. 

We've gotten a few requests to share this custom widget. So we've made available all the custom code below. Enjoy!


Note:

You will need to have scripting whitelisted on your site. If you have not done so already, please reach out to Desk.com support and request that they enable scripting for your site.
 

Source Code

  1. [View Source Code] "New Email Form" (Email Widget theme)
  2. [View Source Code] Embed Code (For your main website)