How can I fetch all cases with a specific custom field value?
Last Updated -
For example, lets say you have a Case Custom Field for Order ID with a Key of order_id and you want to search for all cases that have an Order ID of 1234. The GET parameter will look like the following: GET https://mysite.desk.com/api/v2/cases/search?q=ticket_custom_order_id:1234
Find more information about the Desk.com API such as calls, examples and guides located here.