Last Updated -
Desk.com maintains a REST-based API to create and update assets such as cases, customers, macros, and knowledge base articles.
Note: we recommend only using Full-Time Agents when making API Calls. We bill Flex Agents for usage which may run up additional costs.
Can I write my own extensions to the Desk.com API?
Currently, the Desk.com API is accessible externally using a number of different common programming languages. If you have ideas for extending the Desk.com API, please contact us.