Desk.com API

Last Updated -

Overview

Desk.com maintains a REST-based API to create and update assets such as cases, customers, macros, and knowledge base articles.

Note: we recommend only using Full-Time Agents when making API Calls. We bill Flex Agents for usage which may run up additional costs.

API Documentation

Find more in depth information about the Desk.com API such as calls, supported programming languages, examples and guides at http://dev.desk.com / http://dev.desk.com/API/using-the-api/#general

Can I write my own extensions to the Desk.com API?

Currently, the Desk.com API is accessible externally using a number of different common programming languages. If you have ideas for extending the Desk.com API, please contact us.