Custom Chat Transcript Theme

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This is a custom theme for the Email Notification Theme. It is different from the default Notification Theme in that it is for sending a transcript of a chat case when it is resolved. This theme must be used in conjunction with a Case Resolved Rule which triggers the email that uses this theme.  

Just copy the following code and paste it into the Body section of a new Notification Theme.

Source Code

  1. [View Source Code] Email Body (Notification Theme)