Custom Chat Transcript Theme
Last Updated -
This is a custom theme for the Desk.com Email Notification Theme. It is different from the default Notification Theme in that it is for sending a transcript of a chat case when it is resolved. This theme must be used in conjunction with a Case Resolved Rule which triggers the email that uses this theme.
Just copy the following code and paste it into the Body section of a new Notification Theme.
- [View Source Code] Email Body (Notification Theme)