Desk to Service Cloud Data Migration Tools

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We've created a few migration tools to make moving from Desk to Service Cloud as easy as possible. These free AppExchange apps guide you through the process of connecting to your Desk account and migrating your case, customer, and KB data. For the latest and greatest, check out Desk Migration Wizard (Beta).

  • Desk Migration Wizard (Beta) — Our new beta version of the migration tool that imports both Case-related data and KB-related data.
     
  • Case Migration Tool — Migrate your users, queues, companies, customers, cases, case attachments, custom fields, and labels. 

Our Migration Tools are open source. You can view the Salesforce Package code here and the backend Java code here.