Siroop Customer Success Story

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"“We moved from Desk to Service Cloud within only three weeks. Today, we benefit from the integration into other Salesforce technologies, as we are able to handle our customer incidents end-to-end and make our customers happy."

- Thomas Staudte, Head of Customer Service & Social Media


 


Siroop migrates from Desk to Lightning Service Cloud

Siroop is a fast-growing e-commerce platform in Switzerland. They were able to seamlessly migrate from Desk.com to Service Cloud in only 3 weeks by working with Nexell. More than 5x growth in volume of cases handled. Account management is now able to see a full view of the customer & partner interactions.