Proctor Gallagher Customer Success Story

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"“We experienced a smooth migration over just four weeks from Desk.com to Service Cloud."

- Betty Wells, Director of Information Systems at Proctor Gallagher


 




Proctor Gallagher Migrates from Desk to Lightning Service Cloud

  • Proctor Gallagher Institute is a leading provider of personal growth programs, services, and events.
  • Seamlessly migrated from Desk.com to Service Cloud in only four weeks.
  • All tickets are resolved within 24 hours with Service Cloud’s self-service knowledge base.
  • In less than six months, empowered two agents to deliver the workload of five.