How do I switch from annual billing to monthly?

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If you make your credit card payment directly within the Desk.com Admin under Admin Panel > Billing, then in order to switch from Annual payments to Monthly Billing, you will need to send in a request to our support team. Please fill out our contact form and one of our agents will be in touch shortly. Our Sales Ops team will be happy to make the adjustment for you. 

If you signed up through Salesforce.com or through an Account Executive at Salesforce.com, you will not see this screen. You will  need to reach out to your Salesforce Account Executive or call 1-800-NO-SOFTWARE to discuss your billing plan.