Introducing Social Customer Service

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You want to support your customers on their favorite social network. The ability to create and manage support cases by monitoring posts by customers on social channels like Twitter, Facebook, and Instagram can all be achieved by using Social Customer Service. Here is a short clip introducing Social Customer Service!
Ready to jump in and set up your Facebook or Twitter account? See the Resources section below.

Resources:

Setting up Facebook with Social Customer Service
Setting Up Twitter with Social Customer Service