Verify a Desk.com Account
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OverviewIn order to provide access to your support cases in the Agent Desktop, you need to verify your email address.
- To verify your account, log in to the Agent Desktop and choose settings from the top right drop-down.
- Choose the Verify link on the Account tab. This will send you an email.
- Check your email, and select the Verify My Email button.
- From now on, you can access help from the agent using the Get Help from the top right drop-down.
- The Get Help option takes you to the help center where you can view a history of your conversation with the Desk.com WOW Team.