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Desk to Service Cloud

Lighting a path from Desk to Service Cloud

Migrating Your Data

How to Export your Data

Note: It is important to export any data you need from prior to it being retired on March 13, 2020. You can continue to use the API from now until that date to export data programmat...

Managing Duplicate Data

In prepping for your move from Desk to Service Cloud, it is important to consider that there is the potential for duplicate data in Service Cloud post migration. This is less of an issue if you are mo...

Delete imported Desk data from Salesforce Org

As of version 2.9.1, the Desk Migration Wizard comes with an Admin Tools tab that allows the deletion of previously imported records. This deletion tool will only delete records previously inserted...

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