How to Export your Desk.com Data
Before you Export your Data You don't need to export your data from Desk.com to import it into your new Service Cloud trial or org. The Desk.com team have built our customers dedicated migration to...
Migrating Your Data
Desk to Service Cloud Data Migration Tools
We've created a few migration tools to make moving from Desk to Service Cloud as easy as possible. These free AppExchange apps guide you through the process of connecting to your Desk account and migr...
Desk to Salesforce Article Migration Tool - Implementation Guide
Note: This tool is in beta. Always test in sandbox prior to production. The Article Migration Tool is a free Lightning application that migrates your Desk topics, articles, embedded images, article a...
Desk to Service Cloud Case Migration Tool - Implementation Guide
The Case Migration Tool is a free Lightning application that migrates your Desk users, groups, companies, customers, cases, interactions, notes, case attachments from Desk to Service Cloud. Have ...
Desk to Service Cloud Case Migration Tool - Common Issues
Pre-requisites This article assumes that you have followed the Desk to Service Cloud Case Migration Tool Implementation Guide. This article outlines common issues and their causes, and will be upda...
Managing Duplicate Data
In prepping for your move from Desk to Service Cloud, it is important to consider that there is the potential for duplicate data in Service Cloud post migration. This is less of an issue if you are mo...
Delete imported Desk data from Salesforce Org
After importing some of your data from Desk to Service Cloud, you may wish to reset or revert back, deleting / wiping the imported Desk data from your org. You can at any time clear out imported Desk ...
Migrating from Desk to Service Cloud via Data Loader
How to use this guide: The purpose of this guide is to provide best-practices for importing standard Desk CSV export data into Salesforce. We have altered the format of the Desk exports in order to...
Desk to Salesforce Migration Wizard - Implementation Guide
Note: This tool is still in development and we cannot ensure that it will function as expected. Use at your own risk. Always test in sandbox prior to production. The Desk Migration Wizard is a free L...
