Support Center

We’re here for you. Find articles, help, and advice for getting the most out of Desk.com.

NEW! Video Support Center

Integrations

OneLogin Agent SSO: Form-Based Authorization Setup

Overview OneLogin is a platform for connecting applications. OneLogin can implement and manage Agent logins to Desk.com and other applications in one central location with a single set of credentia...

Bitium Agent SSO setup

Overview Bitium is a platform for connecting applications using SAML authentication. Bitium can implement and manage Agent logins to Desk.com and other applications in one central location with a...

Integrate Slack with Desk.com

Overview Slack, the messaging collaboration app, is a great complement to the power of Desk.com's case handling capabilities. Desk offers a simple installation that integrates Desk cases with ...

Integrate Desk.com with Salesforce.com

Integrating Desk.com and Salesforce Desk.com and Salesforce work great together to increase consolidated communication with your customers, making life easier for your teams while providing awesom...

Step 6: Reporting in Salesforce for Desk.com Cases

​How to setup Reporting in Salesforce for your Desk Cases This article will show you how to run a Salesforce report on your Desk cases that are shown in the Desk related list within Salesforce. To...