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Add case statistics with a Canvas application

Looking for ways to show statistics like time to first resolution (TFR) and Time to Resolution to your agents on cases? You can use a Canvas application to see display this data on your case in Next G...

Creating Asana Tasks for New Desk Cases Using Zapier

If you want to add your new Desk cases to your Asana account as tasks, you can do that using Zapier. You will need: ● a Desk account ● an Asana account ● a Zapier account Steps 1. Getting your acc...

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