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Glossary of Terms

Account Management The process of managing user and team accounts in Admin or Admin The site located at is where you administer the De...

Declaration of Support from endeavors to deliver every available resource for you to provide an awesome support experience for your customers. Our team can provide answers to questions, both through our dedicated Custom...

Verify a Account

Overview In order to provide access to your support cases in the Agent Desktop, you need to verify your email address. Steps To verify your account, log in to the Agent Desktop and choose ...

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