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Reporting Segments Changes

Changes to Reporting Platform - Agents & Groups

(Note, this article pertains to Desk.com's old Business Insights which is being phased out on October 15, 2015 and replaced with the New Business Insights) What does Desk.com's shift from event-based...

Changes to Reporting Platform - Segments

(Note, this article pertains to Desk.com's old Business Insights which is being phased out on October 15, 2015 and replaced with the New Business Insights) What does Desk.com's shift from event-based...

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