Desk will be retired in ....

Your Personalized
Service Cloud Demo

Every customer is different, so let us give you a free personalized demo of Service Cloud and answer all your questions.

Support Center

We’re here for you. Find articles, help, and advice for getting the most out of Desk.com.

FAQs

I cannot login to Next Gen agent

Having trouble logging into Next Gen? Try some of these troubleshooting steps to determine the issue: Scenario 1: All members of my team are effected by this Please submit a case to our team to info...

Why is my from address wrong?

This solution is relevant for when you are supporting several email addresses and have an outbound email box set up for each. When your emails are sent outbound back to the customer, the must by sen...

System Status

Agent Desktop

    Support Centers

      Case Channels

        Other Services

          More Info

          Business Insights

            Background Services