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Google Apps SSO: SAML Application Setup

Overview Google Apps for Work is a platform for connecting applications. It is an identity provider that provides login credentials for Desk.com using SAML-based single sign-on. This allows Agents ...

How many cases can I export at a time?

How many cases that can be exported at a time varies based on your subscription level with Desk. Each plan has a varying amount of cases that can be exported. The higher tier your subscription plan i...

Creating Knowledge Articles

Overview Want to create knowledge articles for your support center? This is the article you're looking for! Creating Articles for your Support Center Log in to Desk.com and go to: Admin &...

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