Support Center

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FAQ

Customizing Read Only Mode Portal

On rare occasion during Desk maintenance, Desk support centers may shift into Read Only mode. When in Read Only mode, your support center pages will load as normal, however your contact forms and priv...

How can I build a Multi-Brand Email Widget?

Desk's Multi-Brand feature allows you to create multiple support center experiences. One for each of your brands, audience types, departments, and so on. Each brand has it's own theme, content, and co...

Creating a Video Support Center

You may have noticed Desk's Video Support center, featuring a playlist with categories and a video player. How did we do it? Using Desk Brands, Topics, Articles, and a bit of clever templating code! ...

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