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Agent Time Tracker

The Agent Time Tracker is a Desk.com Canvas application that adds a time tracker to cases. It allows you to start and stop the timer with background updates every minute. I. Deploy the Application ...

Related Articles

Related Articles search is a Desk.com Canvas application that allows users to search for case-relevant articles by using search terms. Administrators and agents can employ precise terms in the query, ...

Similar Cases

Similar Cases is a Desk.com Canvas application that allows you to search for similar cases by providing them with a search terms. Administrators can employ precise terms in the query, ensuring efficie...

Support Announcement

Support Announcement is a Desk.com Canvas application that allows you to share a company wide message with all of your support agents. You can display this message anywhere in your case layout. I...

Integrating Your Dropbox Account with Desk.com

Overview Dropbox Canvas is a Desk.com application that allows you to upload, download, and share files to and from your Dropbox.com account. Note: 20mb is the default attachment limit in Desk, but...

Preview Textile in the Next Gen Agent using Canvas

This is an example Desk.com Canvas application that previews Textile formatting in the Next Gen Agent. This application pulls the Agent's draft, converts the textile and then displays it in the Canvas...