Desk will be retired in ....

Your Personalized
Service Cloud Demo

Every customer is different, so let us give you a free personalized demo of Service Cloud and answer all your questions.

Support Center

We’re here for you. Find articles, help, and advice for getting the most out of

Admin Videos

video:: Enabling Your Twitter Account in

Learn how to enable your organization's Twitter account in within minutes! You can also find more information about Handling Twitter Cases. To learn more, check out's Video Suppor...

Creating Notifications

Overview Notifications are emails sent from when triggered by a Business Rule and are typically used to notify internal employees of changes in a case, such as case assignment or inbound int...

System Status

Agent Desktop

    Support Centers

      Case Channels

        Other Services

          More Info

          Business Insights

            Background Services