Desk to Service Cloud Resource Guide

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Interested to learn more about Service Cloud? Here are some resource to help you discover, evaluate, and transition from Desk.com to Salesforce's Service Cloud. 

Upcoming August Webinars 
- Office Hours - Desk to Service Cloud
- Introduction to Service Cloud Lightning

1. Discover Service Cloud
- The Scaling Service Journey from Desk.com to Service Cloud
- Desk 2 Service Cloud Orientation Webinar
- Introduction to Service Cloud Lightning Webinar
- Desk 2 Service Cloud Blog Post
- Resource List for Learning Service Cloud
- Salesforce Success Guides with Service Cloud
- Desk 2 Service Cloud Product Update FAQs

2. Evaluate Service Cloud
- Service Cloud Considerations Guide
- Benefits Guide
- Free 90-Day Customized Trial
- Desk to Service Cloud Trial Workbook 
- Customer Story: Siroop (attached below)
- Customer Story: Proctor Gallagher (attached below)
- Customer Story: Captricity (attached below)
- Customer Story: Mighty Hive (attached below)
- Customer Story: SpotHero (attached below)
 
3. Transition to Service Cloud
- Transition Overview Journey
- Service Cloud Lightning Implementation Journey
Trailhead: Make the Move from Desk.com to Service Cloud
Desk 2 Service Cloud Migration Best Practices
- Desk 2 Service Cloud Migration Tool Guide
- Desk 2 Service Cloud Trailmix
- Service Cloud Macro Guide (attached below)

4. Connect
- Community: Success with Desk.com
- Community: Service Cloud
- Contact Us

Have additional questions? Contact your Salesforce Account Executive or our support team (support@desk.com) for more information.