How do I log into Desk.com?

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Once you’ve set up your account, Desk.com will assign you a unique URL, or webpage address, on the Desk.com site. This address will be your one entry point into the entire Desk.com portal: Agent Desktop, Admin Panel, Business Insights, and more.

In most cases, your login address will look similar to: http://mysite.desk.com/login

To log directly into the Admin use: http://mysite.desk.com/admin
To log directly into the Classic Agent use: http://mysite.desk.com/agent
To log directly into the Next Gen Agent use: http://mysite.desk.com/web/agent

From here, you’ll be able to log into your account and start delivering awesome customer service.​

Note: If you forgot your password, click on Forgot? and a password reset request will be sent to your email address.

If you happen to lose or forget the URL of your site name, you can go to the Desk.com website, and click login in the upper right hand corner. This will take you to the Desk.com site that you had logged into most recently.

However, if you’ve never logged into Desk.com before, clicking there will simply take you to the Desk.com login screen prompting you to enter in your site name.


Want to make it quick and easy to get to your desk.com site every time? Just bookmark the URL to your login page, and you’ll be able to get there in one click!

If your personalized URL doesn't bring you to your site or if you need more help, please contact your Desk.com administrator or contact us.

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